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For more information, please contact:
Anita Tomins, Visitor and Group Services (519) 622-2336 #2228
e-mail:
anita@cambridgetourism.com
(Cambridge, Ontario) On Thursday, April 14,
2005, Cambridge Tourism’s annual Hospitality Hero Awards
Gala took place at the Holiday Inn Cambridge, marking the
3rd full year of the customer service recognition program.
Mayor Doug Craig, Regional Chair Ken Seiling and a number of
local dignitaries joined the monthly winners, their
colleagues and friends, to find out who would be named the
Overall Hospitality Hero for 2004. The festive evening
culminated in the announcement that Doug Wilson, President
of Wings of Paradise, had been awarded with the honour. Mr.
Wilson was cited as someone for whom customer service is
second nature and who continually enhances the experience of
visitors to the area. This includes the instance for which
he had been nominated – making it easier for a Toronto
family without a car to enjoy the butterfly conservatory by
meeting them at the local bus terminal and personally
shuttling them to and from the attraction.
The elegant affair also featured the presentation of
Cambridge Tourism’s three annual Tourism Awards. Melissa
Parker, Director of Marketing at Wings of Paradise, won for
Outstanding Long Service in the tourism industry. Bill
Bennett was recognized in the category of Tourism Impact for
the contributions that his Langdon Hall Country House Hotel
has made to the local hospitality industry. The award for
Best Employee Training and Development went to Laura
Harding, owner of Southworks Antiques.
The Hospitality Hero Awards Program,
launched in October 2001, is designed to recognize individual
achievement in providing outstanding customer service and
hospitality to visitors to Cambridge and the surrounding
area. Awards are presented based on nominations received
from visitors and local area residents. Nomination forms
are available at over 280 Cambridge Tourism Partner businesses
and at Gateway - The Cambridge Visitor & Business Information
Centre. Nominations can also be submitted on the Cambridge
Tourism website www.cambridgetourism.com.
Nominations can also be
submitted online at the Cambridge Tourism website
www.cambridgetourism.com
Nominate a Hero today!
THE HOSPITALITY HERO AWARDS
PROGRAM IS 100% FUNDED & SUPPORTED BY THE TOURISM INDUSTRY:
Sponsored by:
Media Partners:
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Cambridge Tourism
750 Hespeler Road, Cambridge ON N3H 5L8 • 1-800-749-7560 •
www.cambridgetourism.com
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