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For more information, please contact:
Anita Tomins, Visitor and Group Services (519) 622-2336 #2228
e-mail:
anita@cambridgetourism.com
CAMBRIDGE, ONTARIO - Waiting tables can be a difficult job
at times, requiring attention to detail, a great memory, a
gracious nature and lots of energy. For server Jennifer
Sukhaseum of the Holiday Inn Cambridge, none of this has
ever been a hardship. "I just love people", says Jenn of her
work, "it feels great to be able to make a difference to
someone’s day". It is exactly this kind of attitude that
recently earned Jenn Cambridge Tourism’s Hospitality Hero
Award for August.
More than one nominator made reference to Jenn’s friendly
nature and "extremely polite and efficient service." She has
also been commended for handling her junior customers with
the same professionalism and good humour as she does the
grownups. "Jenn treated my children (and us parents) with
respect", said one mom. "She was one of the best servers
we’ve seen yet!" Another customer from Ohio noted that
throughout his stay, Jenn was "a wonderfully helpful and
cheery person" whose excellent service and hospitality
contributed to a very pleasant business trip.
Jenn has made her mark at the hotel in only 4 months on the
job. "Being friendly just comes naturally when you get to
meet so many great visitors" she said. "I really like
working with people and making them feel happy and welcome."
In recognition of her commitment to customer service,
Cambridge Tourism presented Jenn with a Hospitality Hero
plaque, gold lapel pin and a gift basket filled with
contributions from Tourism Partner businesses.
The Hospitality Hero Awards Program,
launched in October 2001, is designed to recognize individual
achievement in providing outstanding customer service and
hospitality to visitors to Cambridge and the surrounding
area. Awards are presented based on nominations received
from visitors and local area residents. Nomination forms
are available at over 280 Cambridge Tourism Partner businesses
and at Gateway - The Cambridge Visitor & Business Information
Centre. Nominations can also be submitted on the Cambridge
Tourism website www.cambridgetourism.com.
Nominations can also be
submitted online at the Cambridge Tourism website
www.cambridgetourism.com
Nominate a Hero today!
THE HOSPITALITY HERO AWARDS
PROGRAM IS 100% FUNDED & SUPPORTED BY THE TOURISM INDUSTRY:
Sponsored by:
Media Partners:
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Cambridge Tourism
750 Hespeler Road, Cambridge ON N3H 5L8 • 1-800-749-7560 •
www.cambridgetourism.com
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