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For more information, please contact:
Anita Tomins, Visitor and Group Services (519) 622-2336 #2228
e-mail:
anita@cambridgetourism.com
Marg and Norm Warren specialize in providing a number of
amenities and services at their Bed and Breakfast, not the
least of which is good old-fashioned comfort. In fact, their
knack for leaving visitors with a profound sense of warmth
and well-being has been their hallmark since they opened
their B&B in 1997. Past recipients of the Hospitality Hero
Award, the Warrens were recently awarded the honour by
Cambridge Tourism staff once again.
 Members
of the Selections Committee said they felt compelled to
recognize the couple for the third time "based on the sheer
volume of heartfelt nominations received from around the
world". A typical entry calls Roses and Blessings "a
remarkable home-away-from-home", and characterizes Marg and
Norm as "a charming and friendly couple who provide every
touch to make us comfortable and content".
Dozens of similar descriptions have come in from guests from
as far away as Hong Kong, the United Kingdom, British
Columbia and across Ontario. As one nominator said, "When we
left, we felt we were saying good bye to good friends who we
had known for years, when in fact we’d only met them the day
before". Though they are obviously ambassadors for the area
and a model of the attentive B&B experience, Marg and Norm
are humble about their calling. "For us, it is just a great
privilege and pleasure to meet such wonderful people", said
Marg. "Each is special and unique and we enjoy each and
every one".
In recognition of the Warrens’ commitment to customer
service, Cambridge Tourism presented them with a Hospitality
Hero plaque, gold lapel pin and a gift basket filled with
contributions from Tourism Partner businesses.
The Hospitality Hero Awards Program,
launched in October 2001, is designed to recognize individual
achievement in providing outstanding customer service and
hospitality to visitors to Cambridge and the surrounding
area. Awards are presented based on nominations received
from visitors and local area residents. Nomination forms
are available at over 280 Cambridge Tourism Partner businesses
and at Gateway - The Cambridge Visitor & Business Information
Centre. Nominations can also be submitted on the Cambridge
Tourism website www.cambridgetourism.com.
Nominations can also be
submitted online at the Cambridge Tourism website
www.cambridgetourism.com
Nominate a Hero today!
THE HOSPITALITY HERO AWARDS
PROGRAM IS 100% FUNDED & SUPPORTED BY THE TOURISM INDUSTRY:
Sponsored by:
Media Partners:
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Cambridge Tourism
750 Hespeler Road, Cambridge ON N3H 5L8 • 1-800-749-7560 •
www.cambridgetourism.com
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