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For more information, please contact:
Anita Tomins, Visitor and Group Services (519) 622-2336 #2228
e-mail:
anita@cambridgetourism.com
 (Cambridge,
Ontario) On Thursday, October 9th, 2003, Maya Chakravarti,
Game Warden – Pets’ Corner, at African Lion Safari,
received the September Hospitality Hero Award presented by
Cambridge Tourism.
Maya Chakaravarti is a real hero in the eyes
of a two-year old girl named Abby. During a day at the African
Lion Safari, Abby and her family took a ride on the ‘African
Queen’ Boat
cruise. Unfortunately, on this ride, Abby accidentally lost
her best friend and most prized possession, a pink and white
stuffed rabbit puppet with a silk tie. Somehow, her toy friend
went overboard and sunk to the bottom of Safari Lake. Maya
was nearby feeding the monkeys when she was called to help
retrieve the stuffed rabbit from the bottom of the 8-foot
lake. Maya ventured out on a rowboat to see if the rabbit
could be seen. When it could not be retrieved, the little
girl was devastated and the family left their phone number
with African Lion Safari in case it was ever found.
The next
morning, Maya set out again on the rowboat determined to
see if the rabbit could possibly be seen in the morning sunshine.
Miraculously, she spied it and rescued the tiny rabbit from
the bottom of the lake. When the family was contacted they
were ecstatic having thought that it was lost forever. Abby’s
family wanted to nominate Maya to thank her for her efforts,
saying “Thank-you to Maya! She really went beyond the
call of duty which is the most amazing thing and we’ll
never forget that!”
When Cambridge Tourism presented
Maya with her award she said “Wow! Thanks! I knew that
this stuffed rabbit was very special to the child, so I knew
I wanted to do all that I could to help.
The Hospitality Hero Awards Program, launched in October
2001, was designed to recognize individual achievement in
providing outstanding customer service and hospitality to
visitors to Cambridge & the surrounding area. Awards are presented based
on nominations received from visitors and local area
residents. Nomination forms are available at over 250
Cambridge Tourism Partner businesses & at Gateway, the
Cambridge Visitor & Business Information Centre. Cambridge Tourism presented Maya at African
Lion Safari with a gift basket overflowing with contributions
from our tourism partner businesses, a Hospitality Hero plaque
and a gold lapel pin to acknowledge her achievement.
Nominations can also be
submitted online at the Cambridge Tourism website
www.cambridgetourism.com
Nominate a Hero today!
THE HOSPITALITY HERO AWARDS
PROGRAM IS 100% FUNDED & SUPPORTED BY THE TOURISM INDUSTRY:
Sponsored by:
Media Partners:
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Cambridge Tourism
750 Hespeler Road, Cambridge ON N3H 5L8 • 1-800-749-7560 •
www.cambridgetourism.com
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