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FOR IMMEDIATE RELEASE:
For more information, please contact:
Michele Baumgarten, Marketing Manager
Phone: (519) 622-2336 #2225
E-mail:
baumgarten@cambridgetourism.com
(Cambridge, Ontario – September 17, 2002) On Monday September
16, 2002 Cambridge Tourism presented the 9th Hospitality Hero
Award to local resident and City Cab driver David Addicott.
David Addicott has been driving a cab for over 20 years, the
last 10 with Cambridge City Cab. He regularly picks up and
drops off many of the same people but one day, upon returning
from the Toronto airport where he had just dropped off a fare,
he heard a phone ringing in the back seat of his cab. The
phone belonged to a man who had been in Cambridge on business
but was flying home to North Carolina. Upon answering the
phone and obtaining the address of the owner, David promptly
returned to Cambridge and headed to a nearby courier company
to get the phone returned. Upon finding out the courier
company did not send items collect, he pulled out his wallet
and offered to pay the cost of returning the phone himself, of
which the courier company agreed due to extenuating
circumstances would not be necessary. David a soft-spoken man
said “People’s cell phones are very important to them and
they contain a lot of important information, it was the right
thing to do to return it to the owner”.
Consequently, local Reporter columnist Walter Gowing overheard
the story while waiting at the courier company and not only
wrote a column about the exceptional act of kindness but also
submitted a nomination form to Cambridge Tourism. Thank you
to David Addicott who is not only a great City Cab employee
but also a great ambassador for the City of Cambridge.
The Hospitality Hero Awards Program, launched in October 2001,
was designed to recognize individual achievement in providing
outstanding customer service and hospitality to visitors to
Cambridge & the surrounding area. Awards are presented based
on nominations received from visitors and local area
residents. Nomination forms are available at over 250
Cambridge Tourism Partner businesses & at Gateway, the
Cambridge Visitor & Business Information Centre.
Nominations can also be
submitted online at the Cambridge Tourism website
www.cambridgetourism.com
Nominate a Hero today!
THE HOSPITALITY HERO AWARDS
PROGRAM IS 100% FUNDED & SUPPORTED BY THE TOURISM INDUSTRY:
Sponsored by:
Media Partners:
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Cambridge Tourism
750 Hespeler Road, Cambridge ON N3H 5L8 • 1-800-749-7560 •
www.cambridgetourism.com
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