News Room and Media Releases
February 2007 - Cambridge Tourism once again recognized for marketing excellence
The Ontario Economic Development Awards were held last week at the Toronto Marriott Eaton Centre Hotel. Cambridge Tourism took top honours in the category of “Publications – Visitors Guide” for their 2006 Discover Cambridge Guide. The ceremony recognizes excellence in marketing and product development and allows local communities to see how their work compares to that of other municipalities across the province in promoting location, investment & tourism opportunities. This year, more than 190 entries were submitted.
September 2006 - Cambridge won First Place trophies for the “Discover Cambridge” Guide 2006-2007
Cambridge Tourism and the Cambridge Chamber of Commerce were very proud to have recently received honors from the Economic Developers Association of Canada. EDAC is Canada’s national organization of economic development professionals, representing every province across Canada with 700+ members.
December 2005 - Always Time for Customer Service
When technician Chris Bowman was called into the service bay along with the rest of the staff at Bennett
Chevrolet Cadillac in Cambridge, all he knew was that an important announcement was to be made.
What he didn’t realize, however, was that the occasion was all about him. To the cheers and applause of
his co-workers, Chris was presented with Cambridge Tourism’s monthly Hospitality Hero Award.
October 2005 - For Some, Customer Service Excellence
Is Child’s Play
As a place that promotes learning through play, the Waterloo Regional Children’s Museum relies on enthusiastic and fun-loving staff to help bring their interactive art and technology exhibits to life. For museum interpreters like Angela Olano, working with children and fostering a sense of discovery in all of the museum’s visitors is a reward in itself.
September 2005 - Putting the “Care” in Hair Care
Pauline Silva was recently presented with Cambridge Tourism’s monthly Hospitality Hero Award for the exceptional customer service and patience that she exhibited to one of her young clients at First Choice Haircutters. Though normally traumatized by getting his hair cut, the young lad responded with a smile when Pauline did the job.
August 2005 - Always Service with a
Smile
Waiting tables can be a difficult job at
times, requiring attention to detail, a great memory, a gracious
nature and lots of energy. For server Jennifer Sukhaseum of the
Holiday Inn Cambridge, none of this has ever been a hardship.
July 2005 - Pampering people from around the World
Marg and Norm Warren specialize in providing a number of
amenities and services at their Bed and Breakfast, not the
least of which is good old-fashioned comfort.
June 2005 - Pleasing visitors always a pleasure
Rachel Whistance of Wings of Paradise loves her job,
something that is apparent to all of the visitors that she meets
at the butterfly conservatory. She recently received a
Hospitality Hero Award from Cambridge Tourism in recognition of
this commitment to making visitors feel taken care of.
May 2005
- Wild Goose Chase Just Part of Customer Service
George Vallis, maintenance manager with the Comfort Inn Cambridge, recently
received a Hospitality Hero Award for the persistence and goodwill that he
demonstrated in locating and returning a lost item to a hotel guest.
Gala
evening celebrates Tourism Industry’s Best
On April 14, 2005 Cambridge Tourism’s annual Hospitality
Hero Awards Gala recently took place at the Holiday Inn
Cambridge, marking the 3rd full year of the customer service
recognition program.
Cambridge Ontario - April 14, 2005
Customer Service "Takes Off" at Flight Centre - March
2005
On Thursday April 21, 2005, Esther Weber,
an employee of Flight Centre in the Cambridge Centre, received
the January Hospitality Hero Award presented by Cambridge
Tourism.
Cambridge Ontario - April 21, 2005
A
Quarter Century Service Milestone - February 2005
In March, 2005, Carlo Berrini, owner of
the venerable Graystones Restaurant in Cambridge, received the
January Hospitality Hero Award presented by Cambridge Tourism.
Cambridge Ontario - March, 2005
Just
Part of the Team - January 2005
On Friday February, 2005, Gail O’Connor,
Guest Service Representative at Comfort Inn Cambridge, received
the January Hospitality Hero Award presented by Cambridge
Tourism.
Cambridge Ontario - February 25, 2005
Rolling Out Great Customer Service - December 2004
On Thursday, January 20, 2005, Roger
Benham, Owner/Operator of Tire Connection, received the December
Hospitality Hero Award presented by Cambridge Tourism.
Cambridge Ontario - January 20, 2005
Delivering a Warm Welcome to Guests - November 2004
On Wednesday, December 15, 2004, Pam Kwola, Room Attendant at the Holiday Inn Cambridge, received the November Hospitality Hero Award presented by Cambridge Tourism.
Cambridge Ontario - December 15, 2004
Serving Customer Satisfaction - October 2004
On Tuesday, November 9, 2004, Tyler Kiernander, Co-owner and Chef of Neco Blue Restaurant in Cambridge, received the October Hospitality Hero Award presented by Cambridge Tourism.
Cambridge Ontario - November 9, 2004
Hospitality Blooms at local B&B - September 2004
On Wednesday, October 6, 2004, Marg & Norm Warren, Owners of Roses & Blessings Bed & Breakfast in Kitchener, received the September Hospitality Hero Award presented by Cambridge Tourism.
Cambridge Ontario - October 6, 2004
22 YEARS OF DEDICATED SERVICE - August 2004
On Wednesday, September 8, 2004, Manny Abrantes, Owner of Mr. Sub on King St. East Cambridge, received the August Hospitality Hero Award presented by Cambridge Tourism.
Cambridge Ontario - September 8, 2004
A STANDING OVATION FOR CUSTOMER SERVICE - July 2004
On Tuesday, August 10th, 2004, Chris Joyce, House Manager at Theatre Cambridge, received the July Hospitality Hero Award presented by Cambridge Tourism.
Cambridge Ontario - August 10, 2004
LOOKING FOR GREAT SERVICE? - June 2004
On Tuesday, July 20th, 2004, Odillia Mitchelmore, Hairstylist at The Look Hair & Spa, received the June Hospitality Hero Award presented by Cambridge Tourism.
Cambridge Ontario - July 20, 2004
MAKING GREAT SERVICE A PRIORITY - May 2004
On Thursday, June 17th, 2004, Henrietta Van Leeuwen, Server at the Blackshop Restaurant, received the May Hospitality Hero Award presented by Cambridge Tourism.
Cambridge Ontario - June 17, 2004
EXCEEDING EXPECTATIONS EVERYDAY - April 2004
On Wednesday, May 12th, 2004, Salim Mukadam, Controller at the Holiday Inn Cambridge received the April Hospitality Hero Award presented by Cambridge Tourism.
Cambridge Ontario - May 12, 2004
VIPs SET TO LIFT OFF! - April 27, 2004
Cambridge Tourism is preparing to launch a brand new program to support their Visitor Services department. Volunteer Information Providers (VIPs) will be a community group created to provide a variety of services for visitors to Cambridge.
Cambridge Ontario - April 27, 2004
DRIVING VISITORS TO PARADISE! - March 2004
On Monday, April 19th, 2004, Doug Wilson, President of Wings of Paradise Butterfly Conservatory, received the March Hospitality Hero Award presented by Cambridge Tourism.
Cambridge Ontario - April 19, 2004
CUSTOMER SERVICE AT ITS BEST! - February 2004
On Friday, March 12, 2004, Matt Steeves, Guest Services Agent at the Best Western Cambridge Hotel, received the February Hospitality Hero Award presented by Cambridge Tourism.
Cambridge Ontario - March 12, 2004
On Tuesday, February 17, 2004, Linda Kowalchuk, Group Bookings Coordinator at African Lion Safari, received the January Hospitality Hero Award presented by Cambridge Tourism.
Cambridge Ontario - February 17, 2004
On Thursday, January 22, 2004 Cambridge Tourism presented
Romy Ahuja, Director of Sales at the Best Western Cambridge
Hotel, with the 2003 Hospitality Hero Grand Prize at their
2nd Annual Gala event.
Cambridge Ontario - January 22, 2004
On Wednesday, January 7, 2004, Romy Ahuja, newly appointed Director of Sales at the Best Western Cambridge Hotel, received the December Hospitality Hero Award presented by Cambridge Tourism.
Cambridge Ontario - January 7, 2004
(Cambridge, Ontario) On Wednesday, November 12, 2003 Cambridge Tourism presented three annual Tourism Industry Awards.
Cambridge, Ontario, December 10, 2003
(Cambridge, Ontario) On Tuesday, December 9th, 2003, Ryan Da Silva, Assistant Manager at Stars Men’s Shop, received the November Hospitality Hero Award presented by Cambridge Tourism.
Cambridge Ontario - December 9th, 2003
(Cambridge, Ontario) On Friday, November 7th, 2003, Christina Bradley, Retail Manager at Wings of Paradise, received the October Hospitality Hero Award presented by Cambridge Tourism.
Cambridge Ontario - November 7th, 2003
(Cambridge, Ontario) On Thursday, October 9th, 2003, Maya Chakravarti, Game Warden – Pets’ Corner, at African Lion Safari, received the September Hospitality Hero Award presented by Cambridge Tourism.
Cambridge, Ontario – October 9, 2003
(Cambridge, Ontario) On Friday, September 12th, 2003, Kathy Martz and Tammy Lawton, Owners of Grand Accents, received the August Hospitality Hero Award presented by Cambridge Tourism.
Cambridge, Ontario – September 12, 2003
(Cambridge, Ontario) On Thursday, August 6th, 2003, Mary Schmalz, President of Forever Young Spa Centre, received the July Hospitality Hero Award presented by Cambridge Tourism.
Cambridge, Ontario – August 6, 2003
(Cambridge, Ontario) On Tuesday, July 8th, 2003, Vatche Soghomonian, Manager at Galaxy Cinema, received the June Hospitality Hero Award presented by Cambridge Tourism.
Cambridge, Ontario – July 8, 2003
(Kitchener, Ontario) On Thursday, June 5, 2003, Linda Outwater, Room Attendant at the Holiday Inn Kitchener, received the May Hospitality Hero Award presented by Cambridge Tourism.
Kitchener, Ontario – June 5, 2003
(Cambridge, Ontario) On Friday, May 2, 2003, Sigi Ringwald, Restaurant Manager at Rushes Restaurant in The Waterloo Inn & Conference Centre, received the April Hospitality Hero Award presented by Cambridge Tourism.
Cambridge, Ontario – May 2, 2003
(Cambridge, Ontario) On Thursday, April 3, 2003, Janice Primeau, Manager of Regis Salon, Cambridge Centre Mall, Cambridge, received the March Hospitality Hero Award presented by Cambridge Tourism.
Cambridge, Ontario – April 3, 2003
(Cambridge, Ontario) On Friday March 7, 2003, Linda Elder, Owner of Kwik Kopy, Cambridge, received the February Hospitality Hero Award presented by Cambridge Tourism.
Cambridge, Ontario – March 7, 2003
On Thursday, January 23, 2003, during the 1st Annual Hospitality Hero Awards Gala ceremony, Cambridge Tourism presented Francine McPartlin, Assistant Retail Manager from the African Lion Safari’s Gift Shop, with the 2002 Hospitality Hero Grand Prize.
Cambridge, Ontario – January 27, 2003
On Thursday, January 9, 2003 Cambridge Tourism presented the 13th Hospitality Hero Award to Jamie Baird, from j.b.’s Mongolian Grill in Cambridge.
Cambridge, Ontario – January 9, 2003
On Friday December 6,
2002 Cambridge Tourism presented the 12th Hospitality
Hero Award to owners Anne Pearson and Linda Collins of
HeartStrings Fine Giftware and Artful Décor, in Cambridge.
Cambridge, Ontario – December 6, 2002
On Tuesday November 6, 2002 Cambridge Tourism presented the 11th Hospitality Hero Award to Wayne Shouldice and Cathy Boult of Wayne Shouldice Collision Ltd., in Cambridge.
Cambridge, Ontario – November 6, 2002
On Monday October 7, 2002 Cambridge Tourism presented the 10th Hospitality Hero Award to Francine McPartlin, Assistant Retail Manager at the African Lion Safari’s Gift Shop.
Cambridge, Ontario – October 7, 2002
On Monday September 16, 2002 Cambridge Tourism presented the 9th Hospitality Hero Award to local resident and City Cab driver David Addicott.
Cambridge, Ontario – September 17, 2002
Cambridge Tourism recognizes the importance of excellent customer service in providing visitors with a positive experience in the community.
Cambridge, Ontario – Sept. 3, 2002
On Friday August 2, 2002 Cambridge Tourism presented Jay Martinek, Owner of Blairview Bed & Breakfast with the July Hospitality Hero Award.
Cambridge, Ontario - August 2, 2002
On Friday July 5, 2002 Cambridge Tourism presented Mr. & Mrs. Norm & Marg Warren, Owners of Roses & Blessings Bed & Breakfast with the June Hospitality Hero Award.
Cambridge, Ontario - July 5, 2002
On Friday June 7, 2002 Cambridge Tourism presented Donna Hammersley, Manager and Server from The Black Badger Restaurant, located at 55 Water St. North, Cambridge, with the May Hospitality Hero Award.
Cambridge, Ontario – June 7, 2002
The
2002-2003 Official Guide to Cambridge is now available.
This 64-page Guide is packed full of local activities & events,
attractions, places to shop, dine and spend the night.
Everything you need to know about Cambridge in one
definitive source.
Cambridge, Ontario – May 22, 2002
On Wednesday May 8, 2002 Cambridge Tourism presented Nelson Andrade waiter from Graystones Restaurant with the April Hospitality Hero Award.
Cambridge, Ontario - May 8, 2002
On Friday April 5, 2002 Cambridge Tourism presented Gail O’Connor Guest Service Representative from the Comfort Inn, Cambridge, with the March Hospitality Hero Award.
Cambridge, Ontario - April 5, 2002
On Friday March 1, 2002 Cambridge Tourism presented Jennifer Johnston, Head Interpreter from Wing of Paradise, with the February Hospitality Hero Award.
Cambridge, Ontario - March 5, 2002
On Thursday, February 7, 2002 Cambridge Tourism presented Susan Hare, Guest Services Representative from the Holiday Inn Cambridge, the January Hospitality Hero Award.
Cambridge, Ontario, February 11, 2002 |
